Sending a crash report

Wings Vioso RX is a very stable program, as many users keep confirming. If Wings Vioso RX crashes, it has usually got to do with other components such as drivers or operating system routines. In order to find out about the errors caused by Wings Vioso RX we have developed a routine to record the last activities and send us a report.

Let's have a look at what might happen:

Wings Vioso RX crashes, for whatever reason...
During the last milliseconds, the project information is automatically collected and saved in folder C:\ProgramData\AV Stumpfl\Wings 6\Report.
Following this, an entry dialog is displayed asking you to describe the circumstances of the system crash.
Check the box below if Wings Vioso RX is to restore the project. Important: Whether the project is still in working order depends on the circumstances of the crash and needs to be verified by you before you continue.
After you have made your entries, click Send report now. If this fails or if you prefer to send the report manually from a different computer you can access the file report_1.zip by clicking Extras - Open Folder Reports.
Please send the file Report_1.zip to support.wpc@stumpl.com. It contains important information that can help us analyse and solve the problem.

The report is saved in ten generations, i.e. starting with Report.zip (is renamed to “Report_1.zip” after starting Wings Vioso) and Report_1.zip to Report_9.zip, so that the information is not lost in the event of an increased occurrence of errors.
The information contained in the report is exclusively used for error analysis and should help us locate the problem on your computer. This way we can improve the Wings Vioso RX operational reliability even further.
Among other things, the last project status is saved as Report.w6. Therefore, you can also try to open this project at a later time. Whether the project is still in working order depends on the circumstances of the crash and needs to be verified by you.